Last Updated: June 18, 2025
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer") and nexdomo ("Company", "we", "us"). By accessing or using our website, products, and services, you acknowledge that you have read, understood, and agree to be bound by these Terms.
nexdomo provides home security solutions including but not limited to:
As a user of our services, you agree to:
All fees are stated in U.S. dollars and are non-refundable unless otherwise required by law.
Recurring charges will be billed automatically to your chosen payment method. You must maintain valid payment information.
You are responsible for all applicable sales, use, and other taxes associated with your purchase.
5.1 Purchased equipment is covered by manufacturer warranties only. We are not liable for equipment failure beyond our limited warranty.
5.2 Professional installation is recommended. Self-installation may void certain warranties.
6.1 Monitoring services require:
6.2 Emergency dispatch times may vary based on location and service provider response times.
7.1 Video recordings and other data are stored according to your service plan. We do not guarantee data retention beyond the stated period.
7.2 You are responsible for complying with all privacy laws regarding recording in your jurisdiction.
nexdomo shall not be liable for:
Our maximum aggregate liability shall not exceed the fees paid by you in the 12 months preceding the claim.
9.1 You may cancel monitoring services with 30 days written notice.
9.2 We reserve the right to terminate services immediately for:
These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.
For questions about these Terms, please contact:
nexdomo